It is not the voice that controls the story; it is the ear.
Managing Difficult Conversations
Whether you are the messenger or the receiver, transforming antagonistic conversations into constructive dialogues is critical to your success in work and in life!
Achieve shared goals while remaining true to yourself, even when the stakes are high. It is precisely at those times when communication is most vital to achieving your goals that it breaks down most dramatically. Difficult conversations are scary because there is a real cost of failure, raising everyone’s defenses. Our coaches navigate you through difficult conversations and give you the tools to understand your role, and channel the energy into a productive encounter. Learn how to remain true to yourself while staying open to resolving conflict.